IT’s Data Security Incidents Greatest Hits

When it comes to security breaches, IT has its own version of  ”the greatest hits” and a recent survey of IT pros by backup company, Quantum, found that some of the most popular ones had changed since the last survey in 2010. Surprisingly of the 500 IT professionals surveyed, only 1 in 4 reported security incidents in 2011. That seems low to me given how widespread security breaches seem to be, and that this survey includes such issues as hardware and operating system failure among the data security problems. Not sure I would include those as a security issue per se, but...

read more

IT Needs to Keep its Eye on the Ball

IT has a tough job. It needs to balance the needs of the present while looking forward to what will be required in the future. If you take your eye off the ball in the interest of updating systems over keeping crucial ones running, it could cost you. That’s what happened at RBS, a bank based in Edinburgh, Scotland where problems began at the end of last month. In an article on TechCentral the bank’s CEO Stephen Hester explained that his IT lost that balance, putting too much time into what he called innovating, and not enough time into running the nuts and bolts of the...

read more

It’s Not Just About Tech Knowledge for IT Pros

Of course it’s important for IT pros to have top-notch technical skills and to stay on top of the ever-changing trends in the space, but there’s more to the job than pure knowledge. You have to sport some people savvy too and too often that’s where you fall short. If you’re wondering what kind of skills you might need, you might start with the list the Mary Shacklett posted on TechRepublic recently, what she calls a list of essential soft skills. If you read the list, you’ll see things like having political smarts, knowing how to conduct yourself at a meetng...

read more

IT Needs to be More Social

IT often has a reputation problem inside companies because for too many organizations IT remains a black box. People have no idea what you do and they see you as aloof as a result. One way to change that is by making use of social software to communicate in a direct way with employees in the company about what you’re doing. In a guest post this week in the Wall Street Journal, consultant and technology journalist Michael Krigsman talked about how to get Chief Information Officers (CIOs) involved in social networking, and while Krigsman was writing about public social networks such as...

read more

Olympics Will Be Lab for Lost Phones

My wife loses her phone several times a day. Londoners lose an average of 50,000 phones every two weeks. During the Olympics, one company predicts that number will go up to 67,000. Chances are there will be some sensitive business information on some percentage of those phones. Venafi, an enterprise certification vendor, says with the population in London swelling with visitors, it will increase the number of lost or stolen phones by 17,000, as good a number as any I suppose. Let’s just say, it’s going to be a lot. Of course, with the Bring Your Own Device phenomenon, for some...

read more