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MonitorCaptures 100% of Real User interactionsSharePath RUM provides overall request response time measured from the end-user’s desktop, data center response time as measured on the front-end servers, and the the time spent on the network between the end-user and the data center. Unlike synthetic transaction tools that only ping the application from specific locations every fixed interval, SharePath RUM captures the experience of the real users from the perspective of their browser regardless of their location. In addition, SharePath RUM captures valuable metadata such as the URL request, transaction payload, headers, cookies, and network bytes sent and received. |
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Manage Service LevelsSharePath RUM monitors the service levels you are delivering in real time.SharePath automatically baselines transactions according to real usage. Then, every user interaction is measured and compared to the service thresholds assigned. Service levels can be defined to match internal goals or external compliance, and then proactively reported on in real time. Be proactive – instead of receiving customer calls or complaints, SharePath provides proactive information in order to spot service degradations and act before your users are affected. |
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Analyze Application PerformanceUse SharePath RUM to isolate causes of performance degradations.SharePath automatically creates transaction profiles showing how a transaction is performing over time, and the breakdown of workload between data center, network, and rendering times, which composes the overall response time and end-user experience. Individual transaction activations are captured, allowing users to drill down to view the exact time spent on browser rendering, network and data center processing for a specific, discrete end-user request. |
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ReportBuilt-in reports and custom reporting capabilities to analyze trends of activity volumes and service levels, and realize changes across historical periods.SharePath RUM provides in-depth reports needed to understand the performance profile of the monitored application. SharePath can provide detailed reports on change impact analysis, average response time per transaction, resource intensive transactions, time intensive transactions, popular transactions, and average response time for an entire application. Reports provide historical information on transactions and application, while the dashboard provides current real time information. The dashboard is provided as a web based portal, while reports are available in a number of formats – Adobe™ PDF, Microsoft™ Word, Microsoft™ Excel, Microsoft™ PowerPoint. |
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No Hardware. No Appliances.The only all-software end-user monitoring tool available today.SharePath RUM Express and SharePath RUM Enterprise are the only all-software tools for real user monitoring. All other solutions out there require hardware and/or standalone appliance to work. SharePath RUM patent-pending technology is completely software-based and uses low-level integration with the operating system to collect the data. |
The Data that SharePath RUM Express Collects
Overall request response time measured from the end-user’s desktop Data center response time as measured on the front-end servers Network time, which is the time spent on the network between the end-user and the data center Rendering time, which is the time spent on the browser for handling the response.
These metrics are associated with other metadata which is collected such as the URL request, transaction payload, headers, cookies, and network volume. The collected data is then sent to the backend server, where they are analyzed. The type of transaction (“get_account_details,” “get_quote”) is automatically classified, and the analyzed metrics are stored to provide a wide range of dashboards and reports.
Supported Platforms
Web Servers: Web applications with IIS or Apache as the front-end Web server
What You Get
SharePath RUM Express includes a back-end repository to store the collected data; a collector that is installed on the Web server of the application that is being monitored; and a page tracker for browser-based measurements, which is installed on the Web server of the monitored application.
Installs in Minutes
SharePath RUM Express edition takes just minutes to install and we’re here to help if you need it.
Isolate Performance Bottlenecks
See traffic streams from the client side, server side, and the network. Compare real-time data and know whether a problem resides in the data center, network, or browser.
Reduce Finger-Pointing
Monitor all transactions, all the time for accurate transaction profiling and volume trending. Share dashboards among the team so everyone has the same data at the same time—no more finger-pointing.
Set Thresholds and Manage Service Levels
Use SharePath RUM Express to monitor the service levels you’re delivering. PLUS, use it to check that the external services your company subscribes to—like Salesforce.com—are delivering the service levels you’re paying for.
Measure Response Times in the Cloud
Cloud service providers can use SharePath RUM Express to manage applications and measure response times from an end user point of view.
Smooth Upgrade Path
SharePath RUM Express offers users an easy way to monitor multiple applications and add more Web server instances. See the Pricing page for more information.
