Why are we doing this?

There are a large number of products on the market today that analyze end-user response time data in different ways. You may know these solutions as Real User Monitoring (RUM), Customer Experience Monitoring (CEM), Real Experience Monitor, Quality of Experience (QoE) and End User Experience Monitoring.  They all accomplish the goal of measuring the end-user experience and total round trip time for a single transaction.  They tell you that you have a problem... what they do not tell you is WHERE the problem exists. 

Real User Monitoring solutions are essentially a "smart stopwatch"; they are able to report the response times that each user is experiencing when performing actions within a given application.  This information is helpful yet incomplete as to determining specifically what is causing the poor response times.  As a result, IT professionals from different areas are assembled into a war room for troubleshooting the problems quickly. 

 

Most major application management vendors offer a RUM product, typically priced at well over $100,000 for an enterprise-class offering.  At Correlsense, we believe this investment of time and money should yield results that solve the entire problem.  

So while there is some value in Real User Monitoring it is just a part of a complete solution.  For that reason we have decided to provide our enterprise-class software that performs real user measurements at no charge.  This software is a subset of SharePath that is only capable of monitoring the front-end of a given application, as opposed to the entire data center; however; this subset will provide you the same functionality those "high-end" RUM offerings. 

There is no obligation to buy our complete solution. We believe that the technology behind RUM is a commodity at this point and, while helpful, should not command the investment asked currently in the market. Our intent with this promotion is to encourage enterprises that are evaluating RUM to consider Correlsense.  In this way you will be able to solve the WHOLE problem for the same cost as the single, RUM component.