User experience is paramount in customer satisfaction. Last year, total e-commerce spending in the United States totaled nearly $210 billion dollars. With more and more of the country’s commerce taking place online, user experience is becoming the single most important aspect of a company’s image. Regardless of the industry, customers will again and again stay withRead More
Measure the Real End-User Experience
SharePath Real User Monitoring (RUM) Express provides a real-time view into the actual experience of your end-user, including availability, response times, and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data center, network, or online application.
Monitor all transactions 24×7 for visibility into the true end-user experience and know whether any applications require immediate attention.
85% Lower Cost
Supports multiple applications for approximately 85% less than other comparable real user monitoring solutions.
How Slow Application create a crisis for online businesses As business in the online arena come to learn sooner or later, a slow application creates a slippery slope that can be both time-consuming and expensive to recover from. No industry is immune; banks, travel agencies and search engines all rely on application speed. Take, forRead More
The freemium concept gets a lot of attention these days, and for good reason; many of the services we use on a regular basis use the freemium business model. The freemium business model is simple; deliver a good product for free, and then offer a better, faster or more powerful version of that same productRead More
Real user monitoring solutions are essentially a “smart stopwatch”; they are able to report the response times that each user is experiencing when performing actions within a given application. Priced in the range of $100,000, a number of products exist on the market today that analyze end-user response times. You may know them as RealRead More
[two_third] Monitor Performance of PHP Applications PHP is a very common programming language for online applications, and it is usually chosen because of its intuitive nature which allows for relatively short development time. However, performance of PHP applications may sometimes be an issue, and performance is always a key factor in the overall user experience.Read More
Online response times are a major factor in customer satisfaction. It’s becoming clear that online banking is the future.Studies have shown that over 50 million people in the United States bank online, with online banking up 47% since 2002. With this many customers in the online arena, transaction response time has become vital. Response timeRead More
SharePath is an innovative application performance monitoring (APM) platform that monitors and tracks all transactions of an application in real-time. SharePath helps you manage application performance and ensure reliability by automatically detecting and tracing each business transaction path, from a click in the browser through all its hops across data center tiers. Click here toRead More
Learn how to download, configure, and activate the server, host manager, and page tracker.
Pop quiz: It’s 11pm. You’re watching an action movie with Bruce Willis. Suddenly the phone rings. It’s your CIO, asking you why the new online application he just paid $1,000,000 for is running slow. What do you do? Start by watching this video. This is a story about a super important executive who shoots anRead More
This video shows how an international company used SharePath RUM Express (for free!) to proactively prevent a potential customer-service nightmare at their Houston Branch.