Researchers Say Web Visitors Could Bolt After Just 250ms Delay

It only takes a minute girl To fall in love, to fall in love ~Tavares,  It only takes a minute In the old Tavares song you had a whole minute to fall in love. In the world of web pages, the New York Times reports that you might not have the long. How about as long as takes to blink? Harry Schum, a computer scientist and speed specialist at Microsoft, quoted in the article gives the bad news. “Two hundred fifty milliseconds, either slower or faster, is close to the magic number now for competitive advantage on the Web,” Shum told the Times. That means every delay no matter how minute...

read more

USAJobs.gov relaunch hampered by performance issues

When you launch a high-profile site, Job One for the site’s architects should be making sure it can handle whatever traffic volume comes its way, and that’s especially true for a government jobs web site. Yet The Wall Street Journal reportsthat in the two weeks since a federal jobs web site, USAJobs.gov, relaunched it’s been hampered by performance issues. The embarrassment for the government is compounded by the fact it let Monster.com run it for a number of years without a problem. When the Feds took over, and undertook a site redesign, they obviously didn’t do...

read more

9 Seconds to Make an Impression

Yesterday a Tweet from author David Meerman Scott caught my attention: “Because of Web, people’s average attention span is now just 9 seconds – @SallyHogshead at #cmworld.” Speaking at Content Marketing World in Cleveland this week, Sally Hogshead who is a speaker and writer caught the attention of a more than Scott as a flurry of tweets citing this quote made its way on Twitter. I’ve head estimates that are even less then that, but regardless, if you have 9 seconds to make an impression, you had better not use it up just trying to get the web site to...

read more

Amazon Testing New Web Site Design

CNET reported on Monday that Amazon.com was testing a new web site design ahead of the release of its Android-based tablet, which rumor has it will be released some time this fall. It got me thinking that this type of redesign is a scenario that many companies go through over time and it’s often up to to IT and the monitoring staff to help sort out the impact of the new design on web site performance. Since I don’t have insider access to the inner workings of the Amazon IT department, I can only speculate, but if it involves a major change, and you’re running an eCommerce...

read more

Open Source Web Site Performance Tools

Louis St-Amour wrote a very helpful comment on my “The Complete List of End-User Experience Monitoring Tools” post – helpful enough that I thought it deserved a whole post. OWA, indeed commonly means Outlook, so it’s kind of unfortunate naming clash, but in this case I’m referring to Open Web Analytics from http://www.openwebanalytics.com/ which has what it calls, “domstream recording”. This lets you see exactly what a user sees in their browser and where their mouse goes, though I’m not sure how embedded it is for performance timing or error catching. A similar...

read more