BYOD, Cloud and Mobile Require New Monitoring Tools

When you look at the major trends that have been assaulting enterprise IT over the last several years, they all have a common bond, whether you’re talking about Bring Your Own Device (BYOD), cloud, mobile or even social — it’s all about getting faster access to data. In days gone by IT controlled the entire technology process inside the enterprise from the devices to the software, but as these technology trends take hold, increasingly IT controls much less. Yet you are still expected to deliver the data whenever and wherever users want it, and of course it’s got be...

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Why APM is Crucial for Cloud-Based Environments

For IT pros, the incessant chatter regarding cloud and distributed environments is nothing new. What we’ve been seeing lately (especially for those who read this blog regularly) is a transition from conceptual, nebulous, marketing driven cloud to cloud in action. Organizations are now ready to make the leap to distributed environments and are expecting their IT teams, as always, to handle the change without interruption. A recent report  discusses the framework top performers are using. Top performers in this area follow a PACE (Pressures, Actions, Capabilities, Enablers) framework.  They...

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Putting a Human Face on IT in 2012

There is a fantastic blog on InforWorld called Anonymous: Off the Record. It offers a venue for IT Ops pros to go and tell real stories of life in the IT trenches anonymously. It’s often not pretty, but what it does is put a human face on IT — and that’s really something you should strive to do more of in the coming year. The Off the Record stories drive home what you have to deal with from your perspective — like a guy who found out his program wasn’t actually broken. Instead layoffs had left too few humans to deal with the actual problem his program was...

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Top Five Monitoring Excuses (and why they don’t matter)

You’ve heard it all before. You’ve sat through the meetings. You’ve seen the finger pointing and you might even have played the blame game yourself once in a while. There’s always someone else to blame for your performance problem — whatever it is. The fact is monitoring software can solve some of the problems your company faces as it deploys a web site or application but it’s not always a simple matter to track down the nature of a problem when there are so many variables involved. We all get that, but lets have some fun, step back for a moment and take a...

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Stay Focused on Your Monitoring Use Cases

When it comes to choosing your monitoring software, the simplest way might be to go for a vendor that has all the tools and then fit them into your infrastructure, but preliminary results from a new survey conducted by Trac Research found that customers don’t necessarily want broad solutions. They want solutions that solve their specific business issues. And that makes a lot of sense when you think about it. When you shop for consumer products, it’s easy to get caught up by bells and whistles and cool add-ons, but ultimately the decision comes down to the basic functionality you...

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