Technical Glitches Can Cost You Big Time
Sometimes, pre-planning literally pays off. It’s a lesson that Nasdaq learned in the wake of its horrific issues around the Facebook IPO. It wasn’t only embarrassing, it proved costly too because Nasdaq recently announced a $62 million plan to compensate customers hurt by the launch issues — and it’s still not clear if that will be enough. According to the Wall Street Journal’s Deal Journal, the compensation has been proposed by the company to help off-set issues during the first day of the Facebook IPO when “Nasdaq couldn’t figure out who owned...
read moreOlympic Web Site Prepared for Traffic Onslaught
The Summer Olympics kick off this weekend in London and this one promises to be a highly a technical one as any that’s ever been launched, whether it’s showing the latest Twitter sentiment by color on the London Eye, meeting unprecedented demand for WiFi inside the Olympic complex or handling what’s expected to be insane traffic on the official Olympic web site. When it comes to the latter, the web site organizers worked hard to be prepared. They didn’t want to face the utter embarrassment of having the web site collapse under the burden of heavy traffic, and in fact...
read moreSometimes All The Testing in the World Doesn’t Help
Over the last several weeks, we’ve written several posts in this space about the importance of being prepared when it comes to launching web sites or applications. That means stress testing and other sand box scenarios to try to the best of your ability to make sure that your web site or application can handle whatever the world throws at it. And that’s all well and good as far as it goes, except that it’s impossible to plan for every contingency. That’s because it’s impossible to reproduce every scenario that could possbily happen in a test bed. It just...
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