It’s Not Just About Tech Knowledge for IT Pros

While it’s paramount that IT pros have the requisite technical knowledge to do their jobs, it’s also important that you have softer people skills to work well inside an organization.

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Survey Finds Organizations Struggle to Harness Big Data

A new AIIM survey found that companies clearly recognize the value of big data analytics, but struggle when it comes to harnessing it to get at the answers they need. It’s an area IT pros can clearly exploit to help their companies in this increasingly important area.

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IT Pros Should Have Remote Data Center Access

Giving IT Pros remote access to the data center for monitoring means they are freed up to live their lives off hours, but you have balance the convenience with security concerns.

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Why APM is Crucial for Cloud-Based Environments

For IT pros, the incessant chatter regarding cloud and distributed environments is nothing new. What we’ve been seeing lately (especially for those who read this blog regularly) is a transition from conceptual, nebulous, marketing driven cloud to cloud in action. Organizations are now ready to make the leap to distributed environments and are expecting their IT teams, as always, to handle the change without interruption. A recent report  discusses the framework top performers are using. Top performers in this area follow a PACE (Pressures, Actions, Capabilities, Enablers) framework.  They...

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Amazon Proves Cloud Competition Good for IT

Amazon recently dropped the prices of EC2 server and storage services and IT pros had to be wringing their hands with glee over the news.

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