It’s Not Just About Tech Knowledge for IT Pros

While it’s paramount that IT pros have the requisite technical knowledge to do their jobs, it’s also important that you have softer people skills to work well inside an organization.

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Survey Finds Organizations Struggle to Harness Big Data

A new AIIM survey found that companies clearly recognize the value of big data analytics, but struggle when it comes to harnessing it to get at the answers they need. It’s an area IT pros can clearly exploit to help their companies in this increasingly important area.

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IT Pros Should Have Remote Data Center Access

Giving IT Pros remote access to the data center for monitoring means they are freed up to live their lives off hours, but you have balance the convenience with security concerns.

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Why APM is Crucial for Cloud-Based Environments

For IT pros, the incessant chatter regarding cloud and distributed environments is nothing new. What we’ve been seeing lately (especially for those who read this blog regularly) is a transition from conceptual, nebulous, marketing driven cloud to cloud in action. Organizations are now ready to make the leap to distributed environments and are expecting their IT teams, as always, to handle the change without interruption. A recent report  discusses the framework top performers are using. Top performers in this area follow a PACE (Pressures, Actions, Capabilities, Enablers) framework.  They recognize the pressures that disruptions in business transactions cause, take action to identify and solve these problems, have defined baselines for performance standards and capabilities, and utilize tools that enable them to monitor and manage such issues. These strategies are especially important for companies who have employees that are distributed in various locations.  Employees need to communicate with one another and access  information reliably in order to be productive, regardless of their location.  Businesses that include headquarters, branch offices, and remote locations, for example, cannot afford to give priority to any one location. Old models of addressing performance issues centrally may no longer be the best solution.  Instead, companies that address these issues at each of their locations are better aligned to see higher levels of performance and reliability among their applications.  Employees will be more motivated and engaged in their work if they can reliably communicate and complete business tasks. This mentality is important when considering the distribution of information as well.  A survey by RightScale, a cloud management firm, found that once a company begins to utilize a cloud strategy, it is highly likely to adopt more cloud projects soon after.  In addition, some companies are now maintaining various types of clouds, including public, private and hybrid.  This multiple cloud system helps the company better ensure the availability, portability, and scalability of its applications.  With this increase in cloud-based systems, best-in-class performance becomes even more important. When monitoring application performance on multiple clouds, the key to success is experience. Organizations that utilize APM solutions for a longer time have been able to build a larger knowledge base from which to create a more effective infrastructure. Organizations can therefore optimize performance by detecting and resolving problems more proactively, with more agility, so that they do not escalate into larger issues. It is paramount that organizations have such tools in place for problem detection, performance optimization, and virtual migrations. And I’m sure IT pros would appreciate this crucial...

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Amazon Proves Cloud Competition Good for IT

Amazon recently dropped the prices of EC2 server and storage services and IT pros had to be wringing their hands with glee over the news.

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