Putting a Human Face on IT in 2012

As we start work on a new year, a worthy goal is humanizing IT. Too many people see IT as a black box or an obstacle and it’s up to you to change that perception.

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Keeping Pace in a Shifting IT Ops Landscape

Change is the one constant in the IT business these days. Everywhere you look the world is shifting, and in August alone this year we saw a bevy of surprising announcements from some of the most trusted technology brands.

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IT Ops Looks for Ways to Manage Info Overload

Increasingly, IT Ops is responsible for managing and making sense of a mountain of data for business, the web and monitoring purposes.

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ASG Cloud Factory Helps IT Monitor the Cloud

ASG Software released a cloud management suite this week, and although it’s only one of many, it’s the type of software package your company may need to manage an increasingly complex cloud environment.

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Fighting the IT Ops Babysitter Mentality

If you see IT as a parental figure inside the organization, rather than a partner, it’s probably going to work against you when things go wrong and your user-children decide to rebel against their parents.

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