Improve Your ROI by Monitoring User Experience and Reducing Data

ROI is becoming an increasingly important consideration for IT pros as the environment they work in become more complex and harder to manage.  This trend is gathering more attention and has recently been the focus of numerous discussions within the APM market. APMdigest published an article about 12 ways to gain faster ROI from APM which consolidates contributions from experts throughout the industry (Gartner, EMA, and Ovum). Tips include choosing the tool that will be most relevant for the job it must accomplish, considering the ease of deploying and managing the performance monitoring tool...

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Gartner CIO Survey Finds Flat IT Budgets for 2012

In spite of the fact we seem to have left the 2008 recession long behind us, a new survey of CIOs by Gartner finds that IT budgets in some parts of the world will remain effectively flat or even decline for 2012. Gartner reports that overall there will be just a 0.5 percent average budget growth worldwide with numbers actually declining in North America and Europe. Latin America was reporting the largest IT growth with an impressive 12.7 increase in IT spending. Asia/Pacific was reporting a more modest 3.4 percent increase. I can understand the continued belt-tightening in Europe where the...

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Keeping Your Eye Firmly On Users and Business Apps

In its recent Magic Quadrant report on Application Performance Monitoring companies, the Gartner analysts discussed the importance of the end user in the monitoring process. It’s not exactly a startling revelation, I know, but it’s still something that’s worth repeating. As the report points out, one of the reasons this is such a key part of the equation is because it is precisely where the end user interacts with the IT stack. That means it’s where they understand at a fundamental level whether the applications and processes are working as they should. As Gartner...

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