Louis St-Amour wrote a very helpful comment on my “The Complete List of End-User Experience Monitoring Tools” post – helpful enough that I thought it deserved a whole post. OWA, indeed commonly means Outlook, so it’s kind of unfortunate naming clash, but in this case I’m referring to Open Web Analytics from http://www.openwebanalytics.com/ which has what […]
If you doubt that application performance monitoring is gaining traction in the IT world, a recent Software as a Service (SaaS) system management sector ranking should dispel that idea. According to IDC’s “Worldwide System Management Software-as-a-Service 2011-2015 Forecast and 2010 Vendor Shares” report, the application performance monitoring unit of Compuware ranked third behind HP and […]
If you’ve been following the recent financial crisis in Europe, you may have read a headline or two this month about how some European banks failed stress tests. Without getting too much into the mechanics of the world of high finance, a stress test for a bank is pretty much what it sounds like: an […]
Recently, EMA came out with a very informative webinar which focused on end user experience monitoring for the Cloud. You can see a full recording here (you do not even need to provide an email address). The entire slide deck is available below via SlideShare. If I had to sum up the top three tips […]
I am attempting to put together a complete list of End User Experience Monitoring tools since I could not find one anywhere on the web. I need your help in order to complete this list – there are surely going to be tools that I miss – please leave me comments with tools you think […]
Last week, I make a joking swipe at how some developers think that when a problem occurs between the user and an application, it’s the user who needs improvement, not the app. Sadly, the pervasive attitude among programmers really can be that way: faced with improving their own work or blaming human error, it’s very […]
I was talking to Phil West, the CIO of Gainsco Insurace yesterday and he said something that I have yet to hear an IT exec say so clearly; “Speed Solves a Lot of Problems”. Everyone talks about the fact that slow applications are a big issue in their organization and that it is important that […]
When it comes to web site monitoring, seconds, even milliseconds count more than you can imagine, because with each lost tick of the clock comes increasingly unhappy visitors and even lost revenue.