IT Needs to Come Together as a Service Delivery Team
The whole notion of DevOps strikes me as a bit contrived, but if it helps form a more team-oriented mentality in IT, I’m all for it. If you’re not familiar with DevOps, it’s the latest buzz word to come down the pike, but at its core it’s about making sure that the developer and operations sides of IT work together as a team, rather than constantly sniping at one another. Sounds like a pretty good idea on its face, but it involves a lot of theory and implementation (and expensive consulting services, no doubt). Essentially what should be a given has been blown up into...
read moreChange is Inevitable. Are Your Monitoring Tools Ready?
As much as we like to believe we work in a static environment, the fact is that change is happening all around us all the time. In an typical IT shop, new equipment might be added or new applications might be brought on line. You might be implementing a minor upgrade or bringing a major new system online. Change is inevitable. The real questions is are you ready and can your systems continue working as that change rolls across your organization. In yesterday’s post, Sure you can virtualize apps, but can you monitor them?, I wrote about the impact of virtualization on monitoring. In the...
read moreTime for a Kinder, Gentler IT Ops
I hate to tell you this, but IT might not have the best reputation in the company. You might be perceived as, shall we say, inflexible — and that’s a big part of the reason that users have sought ways around your department, sometimes using cloud services to avoid the conflict of getting things done with you. But it doesn’t have to be that way. Look I understand that you haven’t put up these rules just to get in the way. Like most policies, they developed out of bitter experience. You’ve worked hard to get your systems in place and you don’t want anyone...
read moreFree Real User Monitoring
This blog is sponsored by Correlsense,
the maker of SharePath RUM Express -
a free tool that provides a real-time
view into the actual experience of
your end-user, including availability,
response times and service levels.
