Facebook Develops Tools to Keep Up with Monster Monitoring Tasks
You probably think you have a challenge when it comes to monitoring your systems, and you probably do, but chances are your tasks are minuscule when compared to what Facebook’s IT pros have to deal with. Today, I learned about some tools Facebook’s developers created in-house to keep up with its gigantic monitoring task. For Facebook, and for many companies faced with the blessing and curse of so much data, Facebook could usually tell when something was amiss, but they couldn’t tell why. It’s a data problem that many large companies face — even if it...
read moreThere are Real People Behind Those Numbers
The nuts and bolts of web site monitoring is a numbers game. You watch the numbers go up and down and if you’re within a certain range, you feel pretty good about yourself. Am I right? But there’s more to it than just pure numbers because behind those numbers are real people who are coming to your web site and trying to achieve some goal, whether that’s buying sneakers or a cell phone or finding your product knowledge base to answer a question. Whatever the reason for the visit, everyone who comes to your web site wants to get in, get out and move on to their next task....
read moreYou Have To Dig Deeper into The Data
As an industry that monitors data, it’s easy to get lost in the aggregates and not pay attention to what that data is telling you and that can be a problem. For the data to have any real meaning, it has to reveal specific information about a problem and from that a solution should emerge for fixing it. Lee Bryant, who works at Headshift, a UK consulting firm, spoke earlier this week at the Enterprise 2.0 Conference in Boston on the data-action conundrum. While he was often talking about social media data, the lessons he brought to the table could also work with data you cull from...
read moreFree Real User Monitoring
This blog is sponsored by Correlsense,
the maker of SharePath RUM Express -
a free tool that provides a real-time
view into the actual experience of
your end-user, including availability,
response times and service levels.
