When Centralized IT Fails

Centralized IT works most of the time for the most common problems, but the challenge is dealing with the exceptions and keeping both users and IT productive.

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Survey Finds Reducing Complexity Critical for IT

A recent survey found that among Global 1000 companies, one of the primary goals was to reduce complexity in IT. It’s a worthy goal, and one that cloud services might help in achieving.

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IT Pros Need to be Watchful for Big Trends

We’ve seen established industries disrupted by newcomers again and again in the Internet age, yet most companies in the midst of the shift can’t see it.

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IT Needs a Seat at Business Strategy Table

IT’s role has always been to manage, maintain and monitor the servers, applications and web sites inside your company, but has mostly had little input into business strategy. It’s high time that changed, but it’s up to you to make it happen.

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Putting a Human Face on IT in 2012

As we start work on a new year, a worthy goal is humanizing IT. Too many people see IT as a black box or an obstacle and it’s up to you to change that perception.

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