Somehow IT has developed a bad reputation inside some companies — You’re aloof, overpaid and you don’t do enough. Now it’s up to you to figure out a way to be more cooperative with business units, and most of all, improve communication.
As we wait for the shipments of the new iPad, it’s worth thinking about the impact the latest version is going to have on the enterprise — and chances are it will affect it in ways we can’t anticipate.
It doesn’t take an ROI study to figure out that a well-trained staff of IT pros is a solid investment for any company. If there is any group that needs to stay on top of a constantly changing profession, it’s IT.
IT may or may not run like a business, but as a department, it has to strive to understand the business it’s there to support — and that may mean bringing in a few more business types to get there.
IT is transforming from a top-down dictatorship to a service catalogue and it’s not an easy transition, but if you saw how some perceive you as obstructionist, you might want to accelerate the change.
Centralized IT works most of the time for the most common problems, but the challenge is dealing with the exceptions and keeping both users and IT productive.
A recent survey found that among Global 1000 companies, one of the primary goals was to reduce complexity in IT. It’s a worthy goal, and one that cloud services might help in achieving.
We’ve seen established industries disrupted by newcomers again and again in the Internet age, yet most companies in the midst of the shift can’t see it.
IT’s role has always been to manage, maintain and monitor the servers, applications and web sites inside your company, but has mostly had little input into business strategy. It’s high time that changed, but it’s up to you to make it happen.
As we start work on a new year, a worthy goal is humanizing IT. Too many people see IT as a black box or an obstacle and it’s up to you to change that perception.