Of Course, Monitoring Requires Baselines

FierceGovernmentIT reported this week that government agencies are being hamstrung in their ability to measure the progress of their Green IT initiatives by a lack of baseline data against which to make meaningful measurements. The article goes on to say that the Office of Management and Budget and the White House’s council on environmental quality (CEQ) are to blame because they failed to come up with guidelines. Can you imagine running your application performance monitoring operation in this way? You don’t have to have your Ph.D. in statistics to know that in order to provide...

read more

Bridging the Communication Gap with the CXO

In every company, you are bound to hear the same thing from IT. Upper management doesn’t understand what we do or value what we bring to the organization. This is particularly true when it comes to monitoring because it’s a difficult area of IT to understand. When you think about it, monitoring is an esoteric area of IT. You’re scanning systems and trying to figure out what’s working and what’s not. You’re not building stuff. You’re not fixing stuff. You’re watching and trying to figure out if your application or web site is running optimally....

read more

Top Five Monitoring Excuses (and why they don’t matter)

You’ve heard it all before. You’ve sat through the meetings. You’ve seen the finger pointing and you might even have played the blame game yourself once in a while. There’s always someone else to blame for your performance problem — whatever it is. The fact is monitoring software can solve some of the problems your company faces as it deploys a web site or application but it’s not always a simple matter to track down the nature of a problem when there are so many variables involved. We all get that, but lets have some fun, step back for a moment and take a...

read more

Stay Focused on Your Monitoring Use Cases

When it comes to choosing your monitoring software, the simplest way might be to go for a vendor that has all the tools and then fit them into your infrastructure, but preliminary results from a new survey conducted by Trac Research found that customers don’t necessarily want broad solutions. They want solutions that solve their specific business issues. And that makes a lot of sense when you think about it. When you shop for consumer products, it’s easy to get caught up by bells and whistles and cool add-ons, but ultimately the decision comes down to the basic functionality you...

read more