Transforming IT

Posted by on Feb 13, 2012 in Blog | 0 comments

I read a couple of things today that got me thinking about the changing role of IT. Traditionally, IT has been a top-down department where you controlled and dictated every technology decision in the company. Today, IT is changing from that centralized operation to a more service-oriented one. Chuck Hollis, who is VP and Global Marketing CTO at EMC Corporation has been writing about this frequently in his blog, Chuck’s Blog. Just last week, in fact, he wrote a post called New IT, New Roles, New Tools in which he discusses this trend and links to some other pieces he’s written...

read more

Time for a Kinder, Gentler IT Ops

Posted by on Nov 17, 2011 in Blog | 0 comments

I hate to tell you this, but IT might not have the best reputation in the company. You might be perceived as, shall we say, inflexible — and that’s a big part of the reason that users have sought ways around your department, sometimes using cloud services to avoid the conflict of getting things done with you. But it doesn’t have to be that way. Look I understand that you haven’t put up these rules just to get in the way. Like most policies, they developed out of bitter experience. You’ve worked hard to get your systems in place and you don’t want anyone...

read more

Fashion Stampede Crashes Target Web Site

Posted by on Sep 15, 2011 in Blog | 0 comments

When Target announced that it was offering some low-cost outfits from designer Missoni, which usually offers creations that cost hundreds of dollars, it apparently wasn’t prepared for the onslaught of interest as the web site crashed under the pressure, and was out most of the day on Tuesday, according a story in the New York Times. It’s another story of retail sites failing to anticipate increased demand (or having a backup plan in place when it happens). In today’s world where you can have virtual servers ready to handle the extra demand (or at least you should), it...

read more