A survey (free PDF download) conducted by the e-tailing group last March found that while more consumers are going online to make purchases on their mobile phones, many of them are still unimpressed with the mobile buying experience. And one of the key issues was connection speeds. The survey, which was sponsored by shopcoffeetable.com, aRead More
Measure the Real End-User Experience
SharePath Real User Monitoring (RUM) Express provides a real-time view into the actual experience of your end-user, including availability, response times, and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data center, network, or online application.
Monitor all transactions 24×7 for visibility into the true end-user experience and know whether any applications require immediate attention.
85% Lower Cost
Supports multiple applications for approximately 85% less than other comparable real user monitoring solutions.
Performance Engineering & Real Business Results Performance testing and optimization are often neglected parts of enterprise application roll out and upgrade initiatives. The challenge for many IT managers is communicating the value of IT performance projects to business stakeholders who would benefit the most. Join us on 6/29 at 2:30PM ET for a short presentationRead More
It’s easy to get lost in aggregate numbers and not think about the underlying users those numbers represent.
Aligning Application Performance Management with the Business CIO Update has a great article about how good communication with the business is not only up to the CIO anymore but a responsibility of IT managers as well. They came up with a methodology which allows IT managers to better communicate the value of their projects toRead More
I came across this post recently called 4 Ways to Increase Your Website’s Revenue. It covered common Internet marketing strategy doctrine such as search engine optimization and using web site visit analytics to understand your customers better. Makes sense, but in my view it was missing one key element that could have a big impactRead More
When I talk to infrastructure and operations folks who are on the look out for an “End-to-End Monitoring” it always seems like such a daunting task. Too much IT vendor brochure-ware claims that their solutions provide ”True End-to-End Monitoring”. Below are three must-haves that I have identified which should be part of any end toRead More
While attending the O’Reilly Velocity Conference last week I noted five trends related to web site monitoring and this post outlines my findings.
User experience is paramount in customer satisfaction. Last year, total e-commerce spending in the United States totaled nearly $210 billion dollars. With more and more of the country’s commerce taking place online, user experience is becoming the single most important aspect of a company’s image. Regardless of the industry, customers will again and again stay withRead More
How Slow Application create a crisis for online businesses As business in the online arena come to learn sooner or later, a slow application creates a slippery slope that can be both time-consuming and expensive to recover from. No industry is immune; banks, travel agencies and search engines all rely on application speed. Take, forRead More
The freemium concept gets a lot of attention these days, and for good reason; many of the services we use on a regular basis use the freemium business model. The freemium business model is simple; deliver a good product for free, and then offer a better, faster or more powerful version of that same productRead More