Online response times are a major factor in customer satisfaction. It’s becoming clear that online banking is the future.Studies have shown that over 50 million people in the United States bank online, with online banking up 47% since 2002. With this many customers in the online arena, transaction response time has become vital. Response timeRead More
Measure the Real End-User Experience
SharePath Real User Monitoring (RUM) Express provides a real-time view into the actual experience of your end-user, including availability, response times, and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data center, network, or online application.
Monitor all transactions 24×7 for visibility into the true end-user experience and know whether any applications require immediate attention.
85% Lower Cost
Supports multiple applications for approximately 85% less than other comparable real user monitoring solutions.
SharePath is an innovative application performance monitoring (APM) platform that monitors and tracks all transactions of an application in real-time. SharePath helps you manage application performance and ensure reliability by automatically detecting and tracing each business transaction path, from a click in the browser through all its hops across data center tiers. Click here toRead More
Learn how to download, configure, and activate the server, host manager, and page tracker.
Pop quiz: It’s 11pm. You’re watching an action movie with Bruce Willis. Suddenly the phone rings. It’s your CIO, asking you why the new online application he just paid $1,000,000 for is running slow. What do you do? Start by watching this video. This is a story about a super important executive who shoots anRead More
This video shows how an international company used SharePath RUM Express (for free!) to proactively prevent a potential customer-service nightmare at their Houston Branch.
Naming the transactions correctly allows real user experience data to be meaningful to the business. SharePath automatically names transactions and also allows for those names to be changed on a per transaction basis if needed.
Setting up the right alerts allows you to proactively handle issues before they become serious. Alerting within SharePath Real User Monitoring is always actionable since the alerts are always related to real users who are being affected.
IT executives are always concerned with how their company’s services are being delivered globally. SharePath automatically detects, reports, and alerts on the service levels to all locations – not just sample locations that have been selected in advance.
SharePath allows you to easily search through all stored transaction invocations so that you can do things like; search for a particular user’s activity or for the most recent invocations of a specific transaction.
SharePath automatically detects all business transactions, associates them with a specific type and labels them with meaningful business names. All of these transaction types are displayed in the SLA watch along with their current service levels. The SLA watch also displays the service levels to various locations as well as for whole applications