IT pros may think you want total control, but it would render your systems virtually useless if you had it. A better approach is flexibility with lighter control that lets your users access data wherever they are from virtually any device. The key is finding the right balance.
Measure the Real End-User Experience
SharePath Real User Monitoring (RUM) Express provides a real-time view into the actual experience of your end-user, including availability, response times, and service levels. This free, enterprise-class software helps isolate problems and pinpoint bottlenecks in your data center, network, or online application.
Monitor all transactions 24×7 for visibility into the true end-user experience and know whether any applications require immediate attention.
85% Lower Cost
Supports multiple applications for approximately 85% less than other comparable real user monitoring solutions.
As more cloud services proliferate in the Enterprise, perhaps it’s time for the cloud vendors to take some responsibility for providing back-end management services for IT.
It doesn’t take an ROI study to figure out that a well-trained staff of IT pros is a solid investment for any company. If there is any group that needs to stay on top of a constantly changing profession, it’s IT.
The New York Knicks’ Web team should have anticipated it might get a traffic spike on Sunday afternoon. They were playing the NBA champs on national TV and phenom Jeremy Lin was on display. But the site crashed under the pressure.
IT may or may not run like a business, but as a department, it has to strive to understand the business it’s there to support — and that may mean bringing in a few more business types to get there.
If you want to run a private cloud with a services portal, you need to start treating IT like a business, and that means offering service level agreements just like the public cloud providers.
It seems odd that there are still so many private cloud haters out there, when a private cloud could make a lot of sense for the right organization and help departments see the actual value of IT services.
As the world grows increasingly dangerous, experts believe future war are likely to be fought in cyberspace where hired hackers try to thwart one another in a game of high-stakes technology chess. And militaries are lining up experts today hoping to get a leg up.
IT is transforming from a top-down dictatorship to a service catalogue and it’s not an easy transition, but if you saw how some perceive you as obstructionist, you might want to accelerate the change.
Centralized IT works most of the time for the most common problems, but the challenge is dealing with the exceptions and keeping both users and IT productive.