If you’re not familiar with DevOps, it’s the latest buzz word to come down the pike, but at its core it’s about making sure that the developer and operations sides of IT work together as a team, rather than constantly sniping at one another.
Sounds like a pretty good idea on its face, but it involves a lot of theory and implementation (and expensive consulting services, no doubt). Essentially what should be a given has been blown up into an industry.
Whatever you think of DevOps as a concept, the idea of the entire IT department–hardware and software alike–coming together, joining hands and singing Kumbuya has to have some value.
As David Hurwitz points out in an article on APM Digest, DevOps, 6 Steps for Improved Collaboration, half of them involve the notion of service delivery. As we have written here before when discussing the idea of a private cloud, it is essentially a set of hardware and software services delivered to your user base in a portal, that’s not unlike one you might find from a public cloud vendor like Amazon EC2.
But even if you reject the notion of cloud, private or otherwise, you can still benefit by considering the set of resources you provide your organization in a service orientation.
That will not only help point everyone in the right direction, regardless of your IT role, it will also help your organization begin to recognize the value you to add to the company. Instead of a random set of technical functions, you are a service provider and you are judged by the quality of the service delivery you bring to the organization.
If you begin to look at the jobs within the IT structure, not as a competition between sub-units, but as a whole, a single department, committed to delivering the best services possible, you can begin to shift perception both within and outside IT.
If your organization works according to stereotype, however, and you have a lot of internal bickering in IT between the IT Ops “side” and the Development “side,” you are going to be working not only against one another but also the business goals of your company.
And if you consider the two jobs sides instead of parts of the same team, you’re already behind, So whether you call it DevOps or just the IT team, do something to bring your organization together this holiday season.
And maybe the company as a whole will be better off for it as you embrace the idea of service orientation and leave behind the notion of sides.