Executive in a Haystack

Pop quiz: It’s 11pm. You’re watching an action movie with Bruce Willis. Suddenly the phone rings. It’s your CIO, asking you why the new online application he just paid $1,000,000 for is running slow. What do you do?

Start by watching this video.

This is a story about a super important executive who shoots an email to the CIO complaining that the new application he just wrote a million dollar check for is running slow today.

Here’s how you would use SharePath RUM Express to troubleshoot at the speed of light:

• Login to the application
• Search for all of his activity over the past few days
• Identify the slow transation
• …and understand that his browser is the bottleneck.

Turns out the super important executive ignored IT’s message that IE6 is not longer supported and may cause slow response times when working with the new application.

At 11:15pm you call the CIO and explain what the issue is. The CIO now thinks you’re a superhero, and you can go back to watching Bruce Willis kick everybody’s butt.

Isn’t having SharePath RUM Express for real user monitoring for FREE priceless?

Yippee ki-ay!