When you look at the major trends that have been assaulting enterprise IT over the last several years, they all have a common bond, whether you’re talking about Bring Your Own Device (BYOD), cloud, mobile or even social — it’s all about getting faster access to data.
In days gone by IT controlled the entire technology process inside the enterprise from the devices to the software, but as these technology trends take hold, increasingly IT controls much less. Yet you are still expected to deliver the data whenever and wherever users want it, and of course it’s got be right-now fast.
Now you’re deploying services in the cloud. You’re deploying apps on mobile devices while trying to support the myriad of devices your users might bring into the work place in the BYOD era. You’re probably dabbling with deploying traditional data center services such as server usage and storage in the cloud. You might even be delivering services in your own private cloud.
And everything has to be running smoothly and the business units need to keep working.
It’s a tough position to be in, being expected to deliver the content to any device, manage the data that comes from those devices and make sure everything runs smoothly.
That’s where applications performance management tools could come into play because now, more than ever you need to ensure that your applications are running optimally regardless of the device running that application.
According to a recent IDC report from IDC analyst Tim Grieser Program Vice President for Enterprise System Management Software, this need for speed then permeates every aspect of the enterprise from software development to hardware services (real and virtualized) — and APM tools can help you manage this increasingly complex set of requirements.
“Application performance management solutions are needed to measure and track the
performance, availability, and errors being experienced by end users in real time, and to
ensure that the applications are meeting service-level requirements,” Grieser stated in the report.
As your requirements grow ever more challenging, it’s important to have a tool kit in place to help you deal with the changes going on all around you in the enterprise. There is no one technology that can help you come to grips with all that’s happening, but APM could be one technology to at least give you a fighting chance at understanding how performance is affecting your users across the spectrum of devices and channels through which they may be interacting with the enterprise technology infrastructure.