Today, I received the Forrester Report, Market Overview: Application Performance Management, Q4 2011 by Jean-Pierre Garbani. It’s worthwhile read for anyone interested in Applications Performance Management and I’ll be writing a few posts about it in the coming weeks. One thing stuck out at me right away was the growing complexity of the data center and what that meant to IT Ops.
Right up front in the Executive Summary Garbani explained that it used to be enough to simply monitor those spots you knew to be the weakest links in the delivery chain, but he feels that is not enough anymore because as processes grow increasingly complex, it presents an even greater monitoring challenge.
In fact, the picture Garbani paints is pretty daunting when he writes:
But the current complexity of business services is such that issues can spring from anywhere in the service delivery chain. Consequently, application performance management (APM) must now monitor, detect, and identify any abnormal behavior across the whole hardware and software infrastructure.
If your monitoring equipment and software is outdated, that’s something you need to look into fixing, or you may find that what you’re doing is mostly working fine, but it’s a good idea to assess your protocols from time to time before something goes wrong and you’re asked to explain it in a meeting in the executive suite.
As you assess your environment, see what tools you currently have in place can help you so you can leverage your existing investments to the fullest extent possible.
Nobody likes to rip and replace, and in most cases you probably don’t need to, but it certainly makes sense to a year-end assessment and make sure you’re monitoring is really up to snuff, and if it’s not, put a plan in place to fix that as soon as possible.